Privacy Policy

Last updated: June 3, 2025

At Looka Publishers, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you interact with our website and book publishing services — including editing, design, distribution, audiobook production, and marketing.

1. Information We Collect

We may collect the following types of information when you use our book publishing services or visit our website:

• Personal Identification Information: Your name, email address, phone number, mailing address, and any other information you voluntarily provide when filling out forms, requesting a publishing quote, or communicating with our team.
• Manuscript and Project Details: Information related to your book, manuscript, author biography, genre, and publishing goals that you share with us for the purpose of delivering our services — including editing, design, distribution, and marketing.
• Payment Information: When you purchase a publishing package, we collect necessary billing information such as credit card details or other payment method data. All payment data is processed securely through our third-party payment gateways (e.g., Stripe, Payoneer) and is never stored on our servers.
• Technical and Usage Data: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, device information, pages viewed, links clicked, and visit timestamps. This is collected through cookies and similar tracking technologies.

2. How We Use Your Information

Your information is used solely for the following purposes:

• To provide, operate, and maintain our professional publishing services — including manuscript editing, book cover design, interior layout, global distribution, audiobook production, and book marketing.
• To process your transactions, manage your publishing project, and send you order-related updates.
• To communicate with you, respond to your inquiries, and provide dedicated customer support throughout your publishing journey.
• To personalize your experience and deliver relevant content and service recommendations based on your publishing goals and genre.
• To improve our website, services, and client experience through analysis of anonymized usage data.
• To send periodic emails regarding your order, project milestones, or relevant publishing services — only if you have opted in. You may opt out at any time.
• To comply with applicable legal obligations and protect our legal rights.

3. Sharing and Disclosure of Information

We do not sell, trade, or transfer your personally identifiable information to outside parties without providing advance notice. This does not include trusted service providers who assist us in operating our website or delivering our publishing services, provided those parties agree to keep your information confidential.

Information may be shared with:

• Third-Party Service Providers: Including payment processors (e.g., Stripe, Payoneer), email platforms (e.g., Mailchimp), CRM tools (e.g., Crisp), book printing partners, and global distribution channels — solely for the purpose of delivering the services you requested.
• Legal Requirements: Where required by law, such as in response to a court order, subpoena, or similar legal process, or to protect the rights, property, or safety of Looka Publishers, our clients, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information. Our website is regularly scanned for security vulnerabilities, and your personal data is stored behind secured networks accessible only to authorized personnel who are contractually required to maintain confidentiality.

All sensitive information — including billing and payment details — is encrypted via Secure Socket Layer (SSL) technology during transmission. We do not store credit card information on our servers.

5. Your Data Protection Rights

Depending on your country or region (including rights under GDPR for EU residents and CCPA for California residents), you may have the following rights regarding your personal data held by Looka Publishers:

• Right to Access: You may request copies of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You may request that we limit how we process your personal data, under certain conditions.
• Right to Object: You may object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You may request that we transfer your data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@lookapublishers.com. We will respond to all verified requests within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that allow our systems to recognize your browser and remember certain preferences. At Looka Publishers, we use cookies to:

• Remember your preferences and session information across pages.
• Analyze site traffic and user behavior to improve the performance and content of our website.
• Support remarketing and advertising campaigns to help authors find us when searching for publishing services.
• Process service inquiries and maintain form submissions.

You may disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain parts of our website. For detailed instructions, refer to your browser's Help section.

7. Third-Party Links

Our website may contain links to third-party websites, including distribution platforms such as Amazon and Barnes & Noble. These third-party sites operate under their own independent privacy policies, and Looka Publishers accepts no responsibility for their content or data practices. We encourage you to review the privacy policy of any external site you visit via a link from our website.

8. Changes to This Privacy Policy

Looka Publishers reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. We recommend reviewing this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Looka Publishers
Email: info@lookapublishers.com
You may also reach us via the live chat feature available on our website.
Website: www.lookapublishers.com