Privacy Policy

Last updated: June 3, 2025

At lookapublishers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you use our services or visit our website:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when filling out forms, creating an account, or communicating with us.
• Manuscript and Project Details: Information related to your book, manuscript, author biography, and publishing goals that you share with us for service provision.
• Payment Information: When you make a purchase, we collect necessary billing information such as credit card details or other payment method information. This data is processed securely through our third-party payment gateways and is not stored on our servers.
• Technical and Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, device information, pages viewed, links clicked, and the dates/times of your visits. This is collected through cookies and similar tracking technologies.

2. How We Use Your Information

Your information is used for the following purposes:

• To provide, operate, and maintain our services, including book publishing, editing, design, marketing, and distribution.
• To process your transactions and manage your orders.
• To communicate with you, respond to your inquiries, provide customer support, and send service-related updates.
• To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
• To improve our website, services, marketing, customer relationships, and experiences through analysis of usage data.
• To send periodic emails regarding your order or other products and services, if you have opted-in to receive such communications. You can opt-out at any time.
• To comply with legal obligations and to protect our legal rights.

3. Sharing and Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Specifically, information may be shared with:

• Third-Party Service Providers: Such as payment processors (e.g., Stripe, Payoneer), email marketing services (e.g., Mailchimp), CRM tools (e.g., Crisp), printing partners, and distribution channels, solely for the purpose of providing the services you requested.
• Legal Requirements: If required by law, such as to comply with a subpoena, or similar legal process.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@impactbookpublishers.com.

6. Cookies and Tracking Technologies

Our website uses "cookies" to enhance User experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:

• Help remember and process the items in your shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
• Track advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

lookapublishers
Email: info@impactbookpublishers.com
You can also reach us via the chat feature on our website.
Website: www.lookingapublishers.com